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Matrix Presents
Matrix
Synergy  
when
01 + 02 MAR, 2021
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join us at SYNErgy
for a new matrix!

As the most inclusive brand in the industry, we empower hairdressers of all ages, backgrounds and levels of expertise with the tools and self-assurance to deliver next-level looks and realize their creative and professional potential. At Matrix, everyone is welcome..

In the spirit of our founder Arnie, who was a hairdresser and believed we were artists that needed to uplift each other to dare to achieve our dreams through community...

Our Global Head of Education and Synergy Host, Alfredo Lewis invites you to join us on 01+02 March, 2021 as we launch a brand renovation with a magnitude we may not see again in our lifetime!

Matrix Synergy will bring you a virtual experience like no other, with 36 inspirational classes from over 30 Global Matrix Artists and Ambassadors across 4 main virtual stages. You will have the opportunity to access 20 brand moments in our Matrix Playground and network online with thousands of your fellow Matrix community. So what are you waiting for? Register Now!
meet matrix

M Day

Join us on 01 March on the main stage to be introduced to the new Matrix! You don't want
to miss this exclusive, history making event, debuting the brand new Matrix around the globe! Meet the M Team and our artist network.

We are reclaiming our status as the brand founded by a hairdresser, created for the hairdresser. We believe in targeted mentorship and community-based learning so hairstylists can think, believe, dream and dare.

brand experience

playground

Come and take a journey through the Matrix Playground.

From exploring our new product launches, to meeting artists live on our booths and gaining access to all Matrix Education has to offer, we have over 20 brand experiences just for you!

Don't forget to come and buy your very own Matrix Merchandise or snap up exclusive show deals, both only available at the event.

connection

COMMUNITY ROOM

Matrix welcomes you to come and connect with your community from around the globe!

Including meeting your favorite Matrix social media stars and take a virtual selfie or two! In this fun and interactive room, we will have your favorite artists live to answer questions and give you tips and tricks to up your social game. They can’t wait to meet you!

At Matrix, everyone is welcome.

education

THINK STAGE

At Matrix we think that every good house needs a strong foundation. In this auditorium we will give you the fun-damentals on all thing's hair and business.

Whether you are fresh out of school or wanting to uplift or reinvent yourself with Matrix, this is a main stage you do not want to pass by!

education

BELIEVE STAGE

At Matrix we teach you to believe in your dreams and then it is our mission to give you the tools that you need to achieve them.

On this main stage you will learn signature techniques from some of the best in the business from all things color to design and everything in between!

education

DREAM STAGE

At Matrix we are proud to have some of the most influential social media and business leaders in the industry. You can meet them on this stage.

Come hear their stories, while learning some of their favorite techniques they use on their clients. They will also share social media tips and what is trending in all thing's hair in 2021!

education

dare stage

Matrix is home to some of the most celebrated editorial and award-winning stylists in the world. On this stage you will find daring and show stopping collections along with Tabatha Coffey’s 'Mentor Me'.

At Matrix, the sky is the limit and when you visit this stage you will understand exactly what we mean. Join our artistic directors and global Matrix Artists in this celebration of inclusivity, inspiration, and mentorship, that is at the core of Matrix!

Frequently Asked Questions

Who should attend this event?

Salon Professionals or those in beauty school.

What state is the event?

The event starts with M-Day, a 1-hour opening on the 01 March, 2021 and then continues with Synergy, 5-hour education day on the 02 March, 2021.

What time is the event?

We are offering multiple times for you to select to suit your time zone and your personal schedule.

The synergy ticket offers two package options based on time allocations. We recommend you choose the package that suites your time zone.

Synergy Ticket Package 1: 11am – 12pm EST (01st) & 7am – 12pm EST (02nd)

Synergy Ticket Package 2: 4pm – 5pm EST (01st) & 4pm – 9pm EST (02nd).

What tickets are available?

You are able to buy a full ticket for the two days, to include the M-Day event on 01 March and then the 5-hour education day on 02 March, for $125. The ticket also includes 30 days on demand access so you do not have to miss any of the 36 classes!

Is the ticket refundable?

No, all ticket purchases are final and no refunds are possible.

Can I buy tickets with my Level Loyalty Points?

The process for using Level Loyalty points to make payment for your ticket is

Step 1: Select the checkbox below to indicate that you would like to use points to make payment.
Step 2: You will then be asked to confirm that: you have sufficient points in your account and that you authorise your Matrix EEM to make the redemption from your account on your behalf
Step 3: Complete and submit your registration
Step 4: Your Matrix EEM will action the redemption of your points.

My ticket is being paid by someone else, how to I secure my place?

You will need to ask the person offering you a ticket to give you one of their redemption codes, which you can then enter at checkout to get your pre-paid ticket

Can I pay for my ticket in stages?

Unfortunately, we require full payment at the time of registering by credit or debit card. We are unable to accept deposits or part payments.

What does my ticket buy me?


When buying your Synergy ticket, you will get access to the M Day 1.5 hour event, as well as access to the event on day 2 where the 4 auditoriums will be open for you to choose between 36 x 20 minute classes, creating your own bespoke event experience. You will have access to our Community lounge, where you can meet & greet artists, influencers and much more. Lastly, you will have access to our Matrix Playground, where you will have 20 brand experiences to explore, attend demos, learn about product launches and buy branded merchandise.

What time zone is the meeting stating?

All timings are listed in Eastern Standard Time (New York).

Do I need to register?

Yes, you will need to register on this website, buy your ticket and receive a confirmation email. Your login details will then be sent to you the week before the event from the virtual platform.

Will there be translation?

Translation will be provided for certain countries, depending on the local Matrix office. We will request which country you are from during registration and then communicate to you when we send your login details if translation for your country has been provided.

Will the artists be there to answer questions and connect with?

Yes, all of our artists will be at the show and available during their sessions to answer questions you may have. We will also have various experiences in the Playground, where you can join a live room to meet & greet artists and talk products and techniques.

Do I need to download an app?

The virtual platform is a web-based site, so you do not need to download any software to access the event. You will need to download an app should translation be provided for your country. Information of which will come from your Matrix country contact.

Can I share my login?

Your personal login details only permit one device to enter the event. You are unable to share the link with others and have multiple people or devices access the event. You will need to buy multiple tickets.

Can I buy product at the event?

We will not be selling product at the show, but we will be able to direct you to your local distributor during the show to then purchase the products you are interested in. There may well be show deals being offered, this is to be confirmed. We will be selling Matrix merchandise at the show.

Can I change my ticket to the other available time slots?

Yes, you will need to email help@matrixplayground.com and ask the event team to look if there is a ticket available for the other time and then we will exchange your ticket.

What do I do if I have a technical problem or question on the day of the event?

Please connect with our global event team at help@matrixplayground.com and they will be able to assist you.

Will I be able to view all classes at the event?

Yes, your ticket allows you to come back and watch the other 27 classes you didn't see live! You get 30 days on-demand to visit and watch all classes and explore the playground brand experiences.

Registration OPEN
limited tickets!

Due to the global attendance, we have scheduled multiple events on these days to enable everyone from around the world to attend.

We have made recommendations below on which events would suit what continents due to time zones, giving you the best experience. Times are shown in EST (New York).

Any questions or if you need any help, please contact the Global Event Team at help@matrixplayground.com

M-Day and Matrix Synergy  will take place on the 01+02 March 2021.

TICKET PRICE

$125 Full Access Ticket

Tickets are non-refundable. Tickets can be purchased via Level Loyalty Points, to redeem please visit the Level Loyalty website.

One ticket is access for one person and login is unique to one email address and one device.

M-DAY - 01 MARCH 2021


11am – 12pm

Central & Eastern USA | Europe | Africa | India | Middle East | Korea

4pm – 5pm

Central & West USA | Central America | Canada | Australia | New Zealand

SYNERGY - 02 MARCH 2021

7am – 12pm
Central & Eastern USA | Europe | Africa | India | Middle East | Korea

4pm – 9pm
Central & West USA | Central America | Canada | Australia | New Zealand
Register Here